When gaming crosses the line from entertainment into a problem, seeking help is not a weakness — it is the smart thing to do. 1st Game We believe the best gaming experience comes from blending fun with responsibility.
How 1st Game Keeps You Safe and Supported
You can set your own daily, weekly, and monthly betting limits. Reducing a limit takes effect immediately; increasing one requires a 24-hour waiting period.
Set a limit on how long you play in a single session. When the time is up, the system will notify you, and you also have the option to end the session automatically.
Set a maximum deposit limit to keep your spending within your means. Once the limit is reached, the system will automatically block any further deposits.
Take a "cooling-off" break lasting anywhere from 1 day to 6 weeks. During this period you won't be able to log in to your account — giving you the space to clear your head.
Exclude yourself from gaming for anywhere from 6 months to permanently. Any attempt to open a new account while self-exclusion is active will also be blocked.
Age verification is mandatory to keep under-18s away from gaming. We strongly recommend using parental control software on family devices.
Responsible Gaming It means enjoying online games or betting as a form of entertainment — not viewing it as a source of income or an escape from stress.
1st GameAt 1st Game, we know that the vast majority of our millions of members play responsibly and in good health. However, for some, gaming can develop into a habit that begins to affect their home life, work, or well-being.
With this reality in mind, we have built responsible gaming tools to help you set the right limits for yourself and get support when you need it. Gaming should be fun — not a burden.
Check any of the following statements that apply to you:
Follow these guidelines and gaming will always stay enjoyable.
Decide how much you are willing to spend before you start playing. Once you reach that limit, stop — regardless of whether you are winning or losing.
Going on tilt and chasing losses is the biggest mistake you can make. Stop the moment things go wrong.
Family, friends, fitness — make sure you enjoy all the other good things life has to offer.
Betting with money meant for rent, food, or your children's education puts both you and your family at risk.
Gaming under the influence of anger, anxiety, or alcohol clouds your judgment and can lead to serious losses.
Take regular breaks instead of playing for long stretches. Step away from the screen, go for a walk, and drink some water.
Expecting a regular income from slots or betting is not realistic. It's entertainment, not a business.
Playing in secret is itself a warning sign. Talk openly with your family.
Every game is independent — past results are no guarantee of future outcomes.
If you think there's a problem, contact 1st Game Support. Asking for help takes courage.
You can access these tools at any time through your account settings.
Set your own daily, weekly, or monthly betting limits. Reducing a limit takes effect immediately; increasing one requires a cooling-off period.
Set a cap on how much you can deposit within a given period. Once the limit is reached, any new deposits will be automatically blocked.
Set a maximum duration for each session. When the time is up, you'll receive an on-screen notification and the option to end the session.
Temporarily suspend your account for anywhere from 1 day to 6 weeks. During the break, login and deposits are completely disabled.
You can exclude yourself for anywhere from 6 months to permanently. Once self-exclusion is processed, opening a new account with the same details becomes impossible.
View a detailed report of your total bets, wins, losses, and deposits whenever you like. Understanding your own patterns is the first step to staying in control.
We don't always recognise when gaming starts becoming a problem. Watch out for these warning signs:
Player protection is the top priority behind every decision at 1st Game. Your well-being matters to us more than profit.
We are always honest about the true odds and risks involved in our games. Giving players false hope goes against everything we stand for.
Whatever the issue, the 1st Game Support Team is here for you in Bangla, 24 hours a day, 7 days a week. Asking for help is never a sign of weakness.
Join 1st Game today and play by the principles of responsible gaming. We want you to enjoy every moment — safely and in good health.